Welcome

Welcome to Cascade Orthopedic Supply, Inc.’s blog. If you are reading this, you are probably wondering who we are, what our blog is all about, and why we are here. 

Cascade Orthopedic Supply, Inc. was founded in 1975 and is distinguished as the single largest independently owned orthotics and prosthetics distributor in the nation. Cascade’s mission is to provide superior value and support on the products we source and the services we provide. Cascade has four distribution facilities located in California, Texas, Illinois, and Pennsylvania, allowing overnight delivery anywhere in the contiguous United States at published ground rates. Cascade’s 40 year reputation is built on a continued commitment to excellence, investments in technology, and operational efficiency. As the largest independent O&P distributor, Cascade is committed to helping customers build a successful practice and provide better patient care. 

Our blog will help us better connect with you, our customers. We are looking forward to filling you in on what is happening in the O&P industry in areas like innovation, technology, events, industry leaders, people, and more. Major developments and reform are occurring in the O&P industry and staying in front of the trends is top of mind. We want this to be a place for you to learn, grow, ask questions, and get connected.

Be sure to follow us on social media via Facebook, Twitter, or LinkedIn Groups.  We are excited to provide you with great content and make sure you know who Cascade is and what we are all about.

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2017 AOPA World Congress Snap Shot

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The 2017 AOPA World Congress was a whirlwind of excitement, generating a contagious buzz throughout the educational sessions and exhibit hall.  With over 2,500 people registered (from 41 different countries), the show hit record attendance.

Hosted in Las Vegas, Nevada, the show offered a broad range of product showcases, extraordinary special events, presentations on innovative technology, and an abundance of continued education courses covering topics like Osseointegration, Exoskeletons, Gait Salvage, and the latest in clinical research.

Unique to the show was AOPA’s 100 Year Anniversary, tagged by the team as a celebration of a century envisioning the next. Attendees had the opportunity to Walk-through Time  with AOPA in a special showcase located in the Exhibit Hall.  Historical perspectives, artifacts, and photos were on display, inviting attendees to learn about the origin and growth of the O&P Industry.

– See below for a Cascade Recap of the 2017 AOPA World Congress Highlights –


Vegas Spirit Contest

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The Welcome Reception kicked off in true Vegas style, with a performance by the Las Vegas production of La Reva – the Dream. The “Cascade Pack” was a sight to be seen in 1920’s flapper dresses and traditional paper boy drabs. Along with full costumes, a lot of time and effort was put into perfecting a 1920’s Vegas booth design and decor. The biggest complement to the effort was the 1st Place Vegas Spirit Award in the Medium Size Booth category.  Thank you to all those that voted for the Cascade booth.  Congrats to those who received awards in additional categories.

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Spirit Awards

Large Size Booth: College Park Industries                                                                       Medium Size Booth: Cascade Orthopedic Supply, Inc.                                                          Small Size Booth: LimbTex Ltd.


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Attendees had the chance to stop by the Cascade booth and pick up a “Win with Cascade” scratcher! Along with a fun assortment of prizes, customers had the opportunity to win a Grand Prize Trip to Cascade and a tour of the local Chico area!   The lucky Grand Prize Winner was Bio Tech Limb and Brace of Birmingham, Alabama.  Cascade is excited to host Bio Tech in lovely Chico, California.  Thank you to everyone who participated…it goes to show that everyone is a winner with Cascade!dsij


Award Winning AOPA Members

Ralph R. “Ronney” Snell Legislative Advocacy Award Recipients

The Ralph R. “Ronney” Snell, CPO, FAAOP, Legislative Advocacy Award recognizes individuals who have made valuable contributions toward advancing the legislative and regulatory goals of the O&P field by motivating members of Congress and other decision makers to take action on behalf of O&P. – AOPA

Arron Holms – founder of Wiggle Your Toes, a non-profit organization that assists individuals who have suffered limb loss, by offering consultation, planning and referrals.

As an amputee, Arron has been a longtime advocate and participant in the AOPA Policy Forum. He has participated in the fight against the draft Lower Limb LCD in 2015 and has testified at a Congressional briefing on his own experiences.

Adrianne Haslet, a Boston Marathon bombing victim, below the knee amputee, and an outspoken advocate.

Adrianne has worked hard for the advancement of O&P advocacy agency by testifying before Congress on the behalf of AOPA, as well as a plethora of additional briefings. Hopefully, you had a chance to hear her speak and meet her adorable dog Fred Astaire.

Edwin & Kathryn Arbogast Award, and Otto & Lucille Becker Award Recipients

The Edwin and Kathryn Arbogast Award and Otto and Lucille Becker Award were founded in 2012 and made possible by a special endowment by Becker Orthopedic and WillowWood. These awards are granted to scientific papers submitted for the Poster Presentation at the AOPA National Assembly. – AOPA

Elizabeth Bell, University of Maryland-College Park, presented her poster on the topic of “A Mixed-Methods Examination of Limitations to Physical Activity as Reported by Individuals with Lower Extremity Amputations”. Elizabeth is the proud recipient of the Edwin and Kathryn Arbogast Award.

Kierra Falbo, Northwestern University, presented her poster on the topic of “Characteristics of Delphi Processes in Orthotics and Prosthetics Research”. Kierra is the proud recipient of the Otto and Lucille Becker Award.


We are so grateful for our customers who continue to support Cascade.  The future looks bright and we are glad you are part of it!

We will see you in Vancouver, BC next year for the 2018 AOPA National Assembly!

AOPA 2018

 

Meet our Internal Account Manager: Gina Hartranft

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In January 2016, Cascade hired an Internal Account Manager, Gina Hartranft, to provide a deeper level of support across our growing customer base.  We recently sat down with Gina to get a little insight into her role at Cascade and how she partners with accounts across the country to help them build a better practice.

How would you define your role at Cascade?

GH: As an Internal Account Manager, I connect with different accounts to provide an added level of service and support.  Cascade delivers more than just distribution and my goal is to communicate regularly with customers, discover their specific needs, and deliver actionable solutions to the issues they face.   I want customers to understand (regardless of size, location, or need) they are valued.  Taking this a step further, I am also working in conjunction with the Outside Sales Team to provide an additional point of contact for customers.  All-in-all, I am working to build and maintain long-standing relationships.

How has your role changed since you joined Cascade?

GH: My position has grown considerably.  In the beginning, I spent a lot of time familiarizing myself with accounts, cleaning up my contacts, and working to understand the products and services Cascade has to offer.  In this process, my goal was to create a pattern of consistent communication with my accounts.  From this, I have been able to quickly find creative solutions for customers.  Now that I have built a strong foundation with my accounts, I feel like my role is really starting to make an impact.

What do you feel like your biggest success has been?

GH: I love finding accounts who have lost their connection with Cascade and don’t know how much we have grown.  Often, our customers aren’t aware of the service and support we can provide.  Once I get to know these accounts, they begin to understand the added value that Cascade can bring to the table.  This is very rewarding for me and I consider it a success when customers start increasing their business with Cascade!

What are some goals you have for the future?

GH: I would love to add additional Internal Account Managers so we can continue to deliver the service and support customers need.  As I would say to my softball team…Teamwork is needed to make the dream work baby!

Any additional #feels about your role?

GH:  The needs of the customer are constantly changing and I know my role will continue to transform.  I have experienced success, failure, and learned a lot along the way.  I work very closely with John Cronin, the Director of Sales and Marketing, to ensure I provide the level of targeted service our Sales Team has cultivated.  Each day is a learning experience and I am prepared to adapt in order to fit the needs of Cascade and our customer partners.

 

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Contact Gina Hartranft

|Distribution How You Want It; Shipping Made Easy|

new-piktochart_23324074_4005d4275533b782cd93d73b2fbe4871a785c127We recently sat down with Cascade’s Director of Distribution Center Operations, Mark Hammans, to get an idea of the advantages our four warehouses provide to our valued customers.

Mark stated, “Cascade has always strived to have the latest logistics software, adhere to best shipping practices, and maintain a substantial number of inventoried products to meet a practitioner’s specific patient need. As Cascade has continued to grow, we have adjusted our distribution centers systems and logistical practices to continue delivering the best service possible.”

GROWING OUR FACILITIES

With four strategically placed Distribution Centers across the United States (Chico, California, Dallas, Texas, Chicago, Illinois and Lancaster, Pennsylvania), we can provide one day shipping at ground rates for a majority of customers. Our Customer Service Team is always ready and willing to work with customers to make sure we select the correct freight option to get packages delivered on time.

In November 2016, we moved the Texas Distribution Center from Grapevine to Irving, Texas which allowed Cascade to accommodate a larger volume of inventory. The facility went from a 15,000 sq ft warehouse to 22,000 sq ft space, increasing the area by almost 10,000 sq ft. Cascade also expanded the Lancaster Distribution Center, making our Lancaster location the largest distribution center at 32,000 sq ft.

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STOCKABLE ITEMS

Cascade stocks about 35,000 items in each of our warehouses with around 270,000 units available for purchase. By reviewing customer demand, we are able to stock a customer specific product mix in their default warehouse, this means stockable items differ from warehouse to warehouse. This allows us to ship, same-day from stock and reduces both transit time and freight costs for our customers.

UPCOMING CHANGES

It’s an exciting time here at Cascade, as we continue to implement new operating systems to increase efficiencies and provide added value to our customers. By the end of Summer 2017, all four warehouses will have all items weighed and measured using the Qubevue system. This system will allow customers to receive estimated shipping costs, prior to ordering. We will also be rolling out “scan to validate” by the end of the year. This will aid in packing shipments correctly and give customers access to see what items are in each package sent to them.

To learn more about additional resources Cascade has to offer, make sure to check out our website!

Cascade Website: Resources

Website ResourcesAt Cascade, we strive to provide you with easy and accessible tools to meet your everyday needs.  The Resource Section of our website is a great place to find additional information about industry updates, order forms, transit times and much more.  Have you had the opportunity to check this section out?

Let’s take look deeper into the Resource Section of Cascade’s Website.

How to get there:

  1. Go to www.cascade-usa.com
  2. On the left-hand column, towards the middle of the page, click the “Resources” link

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What’s Inside:

Publications/PDF’s:

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PDF Catalog: Download the Cascade Catalog! Here you can download a PDF of the whole catalog, or just specific sections; i.e. fabrication, prosthetic, orthotics.

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Custom Order Forms: Need a custom order form? If so, this is the place to look. We have order forms from all of our manufacturers that provide custom products.

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InsideTrack: The InsideTrack is a seasonal newsletter that provides Cascade updates, product improvements/changes, industry updates, and product picks. This is released four times a year: Spring, Summer, Fall, and Winter.

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Insiders:  The Insider is a newsletter that showcases the newest products that are available and provides an “Tip-In” (an editorial that covers the latest trends, ways to improve business, and other value added information).  This newsletter is released four times a year.

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MSDS Information: Material Safety Data Sheets (MSDS) or Safety Data Sheets (SDS) are a critical component of product stewardship, occupational safety and health, and spill-handling procedures. These forms include instructions for safety and potential hazards associated with a product.

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Credit Application: Credit applications are used by our AR Team to figure out a customer’s line of credit. If you would like to create a new account with Cascade or update your existing account, be sure to download this file!

Others:

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Transit Time: Cascade has four strategically placed warehouses to ensure your delivery will arrive via ground service in three days or less. Use the provided map to determine your specific transit time. *Times vary based on location

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Sales Territory Map: This resource provides you with contact information for our eight Territory Account Managers and provides a map of their respective territory boundaries. It also includes the contact information to our Inside Sales Account Manager, National Sales Manager, and Director of Sales and Marketing.

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Cascade Blog: The Cascade blog is a fun way to connect with you, our customers! In the blog, we will cover topics like innovation, technology, events, industry leaders, people, and more. You will also get a look into who Cascade is and what we are all about.

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Industry Trade Show Organizations: This is a complete list of Trade Shows that Cascade sponsors and attends. Make sure to stop by our booth and say hello when we are in your area!

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OP Solutions: Solutions that Make Sense: Cascade has partnered with OP Solutions to provide independent providers of care the resources and tools needed to succeed in today’s uncertain healthcare environment. In this section, you can find more information about the available services and you can contact your Account Manager.

Make sure to check out our website to learn more about these amazing resources!

Where’s Jerry?

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In the words of Jerry Schoendorf, our South Territory Account Manager, it was a “Mission Accomplished” trip to Antarctica.  From February 2nd-13th, Jerry visited Antarctica, adventuring to the seventh and final continent left on his list.  It has been Jerry’s long-term goal since a child to visit all 7 continents and he has achieved his goal!

Check out the details below to learn more about Jerry’s trip to Antarctica, some of his past travels, and where he is off to next!

  • Where in Antarctica did you go and what was your favorite place?

I went to the South Shetland Islands, Gerlache Strait, Weddell Sea, and all around the Antarctica Peninsula. My favorite destination was the Weddell Sea. I was fortunate enough to have a captain and crew (all Russian and Ukrainian) both skilled and willing to make the trip.  This area is known to have numerous giant tubular icebergs which make the area tricky to maneuver, so many captains won’t go.  Some of the icebergs are ten stories high and multiple city blocks wide!

  • What were some of the activities you did while you were there?

I toured inlets and bays that haven’t been touched by man in zodiac rafts. We visited centuries old whaling outposts that were littered with giant whale skeletons preserved by the cold climate. We also hiked among thousands of penguins with their newborn chicks and went whale watching. The Humpback Whales were so incredible and definitely the coolest animal I saw on my trip.

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  • Since you were traveling alone, did you meet any interesting people?

I met a lot of people from the United States and Canada who share my same passion for traveling and a desire to see the world. I also met a professional nature photographer from Russia, a Marine Biologist from Australia, and an eight-year-old child prodigy classical pianist from China who were traveling with me.

  • What is the Antarctic culture like?

There is no culture in Antarctica because the only people allowed to stay overnight on the continent are scientists and researchers.  They stay at the various research stations located across the continent.  There are no permanent residents and no other structures of any kind.  The Antarctic treaty (signed by 53 countries as of 2016) protects Antarctica from any development and perseveres the continent for scientific research.  They only allow 100 visitors to be on land at any given time and there are strict procedures and protocols in place to protect the land:

  • All clothing worn must be rinsed and disinfected
  • All pockets must be emptied and vacuumed out to prevent the introduction of foreign organisms
  • No food or drink can be brought on land
  • Visitors are not allowed to “answer the call of nature” on land

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  • Outside of your recent adventure, what has been your favorite place to travel?

It’s hard to choose just one place.  I like the unique traditions and rituals of Bali, Indonesia – the blend of Hindu and Buddhist cultural elements are fascinating to me. In Japan, I appreciate the order, integration of advanced technology, and respect for nature and elders.  In Italy, the attitude, zest for life, and food was remarkable and the severity, tenacity, and sacredness of Tibet was unparalleled.

  • Where to next?

I plan to travel to parts of Central Europe that I haven’t been including Southern Germany, Western Austria, and Luxembourg.

Stay tuned to find out more about Jerry’s adventures!

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Contact Jerry Schoendorf

Cascade + OP Solutions: Providing You with the Tools

Welcome to Part III of the Cascade + OP Solutions Partnership

Learn more about the extensive Resource Tools that are available

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The Resource Tools available to you through the Cascade + OP Solutions relationship will help guide your practice in product selection, clinical documentation requirements, and medical necessity.  For a limited time, you will have access to the following tools:

  • Socket Finder: A peer reviewed tool to show you the different types of prosthetic sockets, or interfaces. It allows the practitioner to educate and explain socket designs to a patient electronically.
  • Foot Finder: An easy to use tool to help patients and practitioners to find the ideal prosthetic foot for the patient by simply inputting the patient information. It includes every known prosthetic foot (besides SACH feet) from ALL companies. 
  • Knee Finder: An easy to use tool to help patients and practitioners to find the ideal prosthetic knee for the patient by simply inputting the patient information. It includes every known prosthetic knee from ALL companies.
  • Research Center: This APP has hundreds of articles that are relevant to justifying medical necessity in OP. The articles are provided in full when allowed by copyright, or condensed into one-page summaries with key bullet points.  The research center hosts a variety of topics organized by study type.
  • OTS Orthotic Finder: An APP designed to help practitioners quickly find an off the shelf brace that will fit the patient’s needs. The OTS Orthotic Finder sorts by brand, style and sizes. It currently only includes lower extremity.
  • Letter of Medical Necessity Writer: The LMN is a program that allows the user to quickly plug in a patient’s information and treatments generating a grammatically and punctually correct (non-template) letter, properly cited with appropriate references. This can be used by the prosthetist to provide the physician the required documentation generated from the MDs EHR.
  • Physician Documentation Resource: This template form considers and continually monitors and updates the many sources of Medicare Requirements to properly guide a physician through proper documentation, ensuring the most comprehensive guidance and compliance to limit audits.
  • Outcome Measures: Videos outlining how to perform various O&P outcome measures tests.

To learn more about the resource tools available to you, check out our test site or Contact your Cascade Sales Territory Manager. You can also email OP Solutions direct at opsolutions.us for for information!

The future looks bright with Cascade and OP Solutions! 

What Can Cascade and OP Solutions Provide You?

Welcome to Part II of the Cascade + OP Solutions content.

Check out the services our new partnership gives you access to…

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Website Platform: The OP Solutions website platform was created to meet the specific needs of independent O&P clinics, by optimizing health engagements and care outcomes through information technology. The website is user friendly and features preloaded template pages, allowing you to customize content specific to your company (images, logo’s and page colors). OP Solutions maintains O&P specific content through a content management system (CMS), so you will always be current to the industry. The Responsive Web Design(RWD) ensures that your website will look great no matter what device it’s being viewed on; a computer, tablet or phone.

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Resource Tools: These tools can help to guide your practice in product selection, clinical documentation requirements, and medical necessity. By taking advantage of this offer, you will have access to the following tools for a limited time:

  • Socket finder
  • Foot finder
  • Knee finder
  • OTS Orthotics finder
  • Research center
  • Letter of medical necessity writer
  • Physician’s documentation resource
  • Outcome measures

These tools are delivered through a state-of-the-art technology platform that will help you move towards building an evidence based practice.

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Prosthetist Finder: This website app is a referral tool created by the Amputee Coalition to help amputees find a prosthetist in just a few simple clicks.  There are currently two types of listing; a free standard listing and an enhanced paid listing. Cascade customers will receive a Free enhanced listing until January 1st, 2018. The enhanced listing includes:

  • Names
  • Credentials
  • Facility name
  • Address
  • Bio
  • Photo
  • Email
  • Link to website
  • Affiliation badges
  • Google map
  • Office hours

To learn more about the website platform, check out the test site or Contact your Cascade Sales Territory Manager to schedule a personalized tour! You can also email OP Solutions direct at opsolutions.us for more information!

We are proud to be your partner and look forward to what the future holds.